Worldwide Supplier of Premium Shrink Wrap & Supplies
1-800-459-5422

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Customer Service

Viewing Orders

To view an order simply login to your account and see all previous orders as well as status on any open orders.
 

Updating Account Information

You can update your account information at any time by logging into your account.
 

Ordering

You can place orders online through our easy checkout system. Either order as a guest or register for an account for easier ordering. Our customer service is available Mon – Fri 8am to 5pm EST if you prefer to call, email or fax your order. We offer same day shipping on all in-stock products if ordered by 2pm EST.
 

Payment, Pricing and Promotions

We accept MasterCard and Visa for any online payments. All credit cards are charged when orders are placed. Your credit card statement will show a charge from “Zormot International Inc.”.
 
Prices exclude taxes and other applicable charges; all prices are subject to change without notice.
 
Promotions and new products will be available time to time on our website. By signing up for our newsletter you will be notified via email when we have special promotions, new products, events and industry alerts. You may unsubscribe at any time.
 

Shipping and Delivery

Zormot International Inc. offers same day shipping on all our in-stock products when ordered by 2pm EST. We ship our products to customers domestically and internationally. A shipment notification email is sent to the email provided at checkout to confirm your shipment and will include any applicable tracking information (which provides delivery updates). We are not responsible for mistyped or missing emails, or spam settings that prevent delivery or viewing of our confirmation emails.
 
We ship Monday through Friday excluding Holidays. Orders will be shipped out the same day if ordered by 2pm EST. After 2pm EST orders will be shipped out the next business day. Shipping cost are based on weight of product(s), delivery distance and service. Delivery estimate date, based upon the shipping option selected at checkout, is calculated when your order leaves our shipping facility, and not when your order is placed. Your order is deemed delivered based on proof of delivery provided by the shipping carrier. We reserve the right to decide the final shipping method and cost.
 
The carriers that provide shipping on our website are UPS Ground, UPS Freight, R&L Freight, FEDEX Ground, FEDEX Freight, YRC Freight and ESTES. If your preferred carrier is not listed contact one of our shipping specialists at 800-459-5422 to place your order with one of our customer service specialists.
 

International Shipments

Zormot International Inc gladly ships international order. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. These fees are charged once the shipment reaches the country and we has no control over these charges nor can we predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. We provide all the necessary paperwork needed for customs. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We reserve the right to decide the final shipping method and cost. If you would like to discuss shipping alternatives for international orders please contact one of our international shrinkwrap specialists at 800-459-5422 before you place your order.